🔄 Return & Refund Policy – Aakaari

At Aakaari, we value your trust and want you to love every piece you purchase from us. 💛

1. Return Policy

• We offer a 15-day return window from the date of delivery.

• Returns are accepted only if the product has a genuine issue, such as:

  • Wrong item delivered

  • Defective or damaged product

  • Major size or quality issue (supported by proof)

• To be eligible for return, the product must be unused, unwashed, and in its original packaging with all tags intact.

2. Refund Policy

• Once the returned product is received and verified, a 100% refund will be processed to your provided bank account within 2 working days.

• Refund proof required: clear video or images showing the issue must be shared within 24 hours of delivery to qualify for refund.

• Refunds are not applicable for products damaged due to customer handling or if the item has been used.

3. Exchange Policy

• Currently, exchange is not available.

• In case of size or fit issues, you may request a refund (as per the above conditions).

4. Non-Returnable Items

• Custom-made or personalized products.

• Products purchased during special sale events or discounts.

5. How to Initiate a Return

Please contact us on [@aakaari.official(Instagram) / careaakaari@gmail.com(email)] with your order number, issue details, and proof (video/images).
Our team will assist you through the process promptly.

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📌 Note: Aakaari reserves the right to reject any return/refund request if it doesn’t meet the above conditions.